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Etching adds “U” per Eng instructions Eng. completes TA081 showing location of “U” designation to... Contact Engineering to re-grade unit Is product outside of performance specification? Production Forward SM011 to applicable Sales Dept. Logistics Forward copy of SM011 or customer required documentation to... CS002 Document Revision Index Sales Logistics TA01 Nonconforming Material Control – Manufacturing Center Forward original SM011 to Sales for storage Logistics Ship product with original SM011 or customer required... CS002 Document Revision Index Sales Logistics Record Customer approval on SM011 or customer required... Ship product without SM011 Sign-off on SM011 and return to Production Customer approves? Sales Contact Customer for approval Customer approval required? Production Supervisor / Engineer/Sales Obtain sign off from Production and Engineering Initiate SM011 Supervisor / Engineer Record Disposition and Disposition By on TA081 SM011 Product Deviation Form QA019 Nonconforming Product Definitions SM1029 - Universal Numbers and Codes